Diagnosing customer value : a review of the literature and a framework for relationship value management
| dc.contributor.author | Payne, Adrian | en_UK |
| dc.date | 1999 | en_UK |
| dc.date.accessioned | 2005-11-23T10:37:50Z | |
| dc.date.available | 2005-11-23T10:37:50Z | |
| dc.date.issued | 1999 | en_UK |
| dc.description.sponsorship | School of Management | en_UK |
| dc.format.extent | 1963 bytes | |
| dc.format.extent | 133646 bytes | |
| dc.format.mimetype | text/plain | |
| dc.format.mimetype | application/pdf | |
| dc.identifier.uri | http://hdl.handle.net/1826/393 | |
| dc.language.iso | en_UK | en_UK |
| dc.relation.ispartofseries | School of Management Working Papers;11/99 | en_UK |
| dc.relation.ispartofseries | SWP;11/99 | en_UK |
| dc.title | Diagnosing customer value : a review of the literature and a framework for relationship value management | en_UK |
| dc.type | Working Paper | en_UK |