The challenge of providing excellent customer service

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The_challenge_of_providing_excellent_customer_service-2017.pdf (319.51 KB)

Date

2017-05-25

Authors

Wilding, Richard D.

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Publisher

The European Business Review

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Article

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Free to read from

URI

http://dspace.lib.cranfield.ac.uk/handle/1826/12183

Citation

Richard Wilding, The challenge of providing excellent customer service, The European Business Review, Available online 25 May 2017

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Github

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Staff publications (SoM)