Product service value analysis: two complementary points of view

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dc.contributor.authorAlix, T.
dc.contributor.authorDucq, Y.
dc.contributor.authorVallespir, B.
dc.contributor.editorRajkumar Roy
dc.contributor.editorEssam Shehab
dc.date.accessioned2009-10-14T14:10:38Z
dc.date.available2009-10-14T14:10:38Z
dc.date.copyright2009
dc.date.issued2009-04-01
dc.descriptionOrganised by: Cranfield Universityen_UK
dc.description.abstractProduct Service System is an innovation strategy, used by manufacturers to increase their competitiveness, while satisfying specific customer needs. Here the focus is on the additional services associated to products and precisely on their value to determine their position in firms’ portfolio and by extension their legitimacy to reach the implied objective of profitability. The study rests on the use of the value analysis methodology and compares the value of the offer for the manufacturer taking account of its expected benefits and the value of the same offer for customers defined by the way of expected quality criteria.en_UK
dc.description.sponsorshipMori Seiki – The Machine Tool Companyen_UK
dc.identifier.citationT. Alix, Y. Ducq, B. Vallespir, Product service value analysis: two complementary points of view, Proceedings of the 1st CIRP Industrial Product-Service Systems (IPS2) Conference, Cranfield University, 1-2 April 2009, pp157en_UK
dc.identifier.isbn978-0-9557436-5-8
dc.identifier.urihttp://hdl.handle.net/1826/3818
dc.language.isoenen_UK
dc.publisherCranfield University Pressen_UK
dc.relation.ispartofProceedings of the 19th CIRP Design Conference – Competitive Design
dc.rightsCopyright: Cranfield University 2009
dc.subjectProduct-serviceen_UK
dc.subjectvalue analysisen_UK
dc.subjectproduct service oriented PSSen_UK
dc.subjectcustomer loyaltyen_UK
dc.subjectinnovation strategyen_UK
dc.titleProduct service value analysis: two complementary points of viewen_UK
dc.typeConference paperen_UK

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1st CIRP Industrial Product-Service Systems (IPS2) Conference, 2009