Digital maturity and readiness model for Kazakhstan SMEs

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dc.contributor.authorYezhebay, Assel
dc.contributor.authorSengirova, Venera
dc.contributor.authorIgali, Dastan
dc.contributor.authorAbdallah, Yasser Omar
dc.contributor.authorShehab, Essam
dc.date.accessioned2021-07-06T08:38:46Z
dc.date.available2021-07-06T08:38:46Z
dc.date.issued2021-06-29
dc.description.abstractThe implementation of digital transformation features is highly required to provide sustainable growth and a high level of competitiveness. One of the essential components of the ensuring of SMEs readiness for digital transformation is a digital maturity model that can assess the maturity level based on the features of SMEs in Kazakhstan. This study is focused on the development of digital maturity and readiness model for Kazakhstan SMEs by revision of currently existing digital maturity models, defining the significant features of SMEs in Kazakhstan and developing dimensions, sub-dimensions and levels of the model. The proposed model consists of 6 dimensions and 15 sub-dimensions that are sufficient to assess major dimensions involved in digital transformation. The six layers are used to define the level of digital readiness. The developed model was validated through a survey conducted among 12 managers of the company with approximately 150 employees. The model allowed identifying significant areas for improvement and provided the recommendations for movement to the next maturity level.en_UK
dc.identifier.citationYezhebay A, Sengirova V, Igali D, et al., (2021) Digital maturity and readiness model for Kazakhstan SMEs. In: 2021 IEEE International Conference on Smart Information Systems and Technologies (SIST), 28-29 April 2021, Nur-Sultan, Kazakhstanen_UK
dc.identifier.urihttps://doi.org/10.1109/SIST50301.2021.9465890
dc.identifier.urihttps://dspace.lib.cranfield.ac.uk/handle/1826/16846
dc.language.isoenen_UK
dc.publisherIEEEen_UK
dc.rightsAttribution-NonCommercial 4.0 International*
dc.rights.urihttp://creativecommons.org/licenses/by-nc/4.0/*
dc.subjectassessment modelen_UK
dc.subjectdigital readinessen_UK
dc.subjectdigital maturityen_UK
dc.titleDigital maturity and readiness model for Kazakhstan SMEsen_UK
dc.typeConference paperen_UK

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