The road not taken yet: a review of cyber security risks in mobility-as-a-service (MaaS) ecosystems and a research agenda

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dc.contributor.authorAlderete Peralta, Ali
dc.contributor.authorBalta-Ozkan, Nazmiye
dc.contributor.authorLi, Shujun
dc.date.accessioned2024-09-17T14:25:22Z
dc.date.available2024-09-17T14:25:22Z
dc.date.freetoread2024-09-17
dc.date.issued2024-10-01
dc.date.pubOnline2024-08-01
dc.description.abstractThis paper identifies the state-of-the-art key aspects for the development of mobility-as-a-service (MaaS) ecosystems and provides evidence on the importance of cyber security which has been broadly overlooked in the literature. The analysis is carried out in three stages: (i) a literature review, (ii) a presentation of expert workshop findings, and (iii) a synthesis of both findings to develop a research agenda on cyber security aspects of MaaS ecosystems. The review identifies and bridges the gap between two strands of MaaS literature: the studies that focus on the factors that drive the development of MaaS, and those that create narratives of future MaaS scenarios. The analysis employs the Business Model Canvas to synthesise important factors that underline the development of MaaS in a 7-dimension matrix. This matrix is then used to assess to what extent the available MaaS scenarios cover such dimensions, showing that the literature has overlooked the incentives for users, incentives for MaaS providers, public governance and cyber security elements of the MaaS development. Finally, this paper synthesises the findings from the review of the literature and an expert workshop to develop a research agenda to characterise and analyse the role of incentives to influence the individuals' and organisations' data sharing preferences and emerging cyber security risks in MaaS ecosystems, which will be of interest to both scholars and policymakers. Only through explicit consideration of data-sharing behaviours and risks across individuals and organisations that MaaS ecosystems can support the transition to a net-zero economy.
dc.description.journalNameResearch in Transportation Business and Management
dc.description.sponsorshipEngineering and Physical Sciences Research Council (EPSRC)
dc.identifier.citationAlderete Peralta A, Balta-Ozkan N, Li S. (2024) The road not taken yet: a review of cyber security risks in mobility-as-a-service (MaaS) ecosystems and a research agenda. Research in Transportation Business and Management, Volume 56, October 2024, Article number 101162
dc.identifier.eissn2210-5409
dc.identifier.elementsID549522
dc.identifier.issn2210-5395
dc.identifier.paperNo101162
dc.identifier.urihttps://doi.org/10.1016/j.rtbm.2024.101162
dc.identifier.urihttps://dspace.lib.cranfield.ac.uk/handle/1826/22910
dc.identifier.volumeNo56
dc.languageEnglish
dc.language.isoen
dc.publisherElsevier BV
dc.publisher.urihttps://www.sciencedirect.com/science/article/pii/S2210539524000646?via%3Dihub
dc.rightsAttribution 4.0 Internationalen
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/
dc.subjectIntegrated mobility services
dc.subjectSmart transport
dc.subjectCyber security
dc.subjectData sharing
dc.subjectSustainable transport
dc.subjectData governance
dc.subject3509 Transportation, Logistics and Supply Chains
dc.subject35 Commerce, Management, Tourism and Services
dc.subjectGeneric health relevance
dc.subject3509 Transportation, logistics and supply chains
dc.titleThe road not taken yet: a review of cyber security risks in mobility-as-a-service (MaaS) ecosystems and a research agenda
dc.typeArticle
dc.type.subtypeJournal Article
dcterms.dateAccepted2024-06-17

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