dc.description.abstract |
Manufacturing flexibility - the ability to change or respond quickly has been heralded as
a major competitive weapon for manufacturing organisations operating in turbulent
markets and markets characterised by fierce competition and rapid developments in
technology. It is also important for the achievement of new management paradigms such
as time-based competition, lean production, business process re-engineering and mass
customisation. However, many issues on the concept of manufacturing flexibility such as,
the clarification of why flexibility is needed, when it is needed, and how it can be
implemented in manufacturing organisations have not been sufficiently addressed and
resolved in the literature. This research project has been carried out to resolve some of
these issues by focusing on one aspect of manufacturing flexibility - volume flexibility.
The research design, which was developed to address the research issues, comprised the
use of both quantitative and qualitative research methods. The quantitative research
method is an exploratory mail survey of UK manufacturing plants in all the major
industrial classifications. The survey was used to obtain broad patterns and evidence
concerning the conditions that drive manufacturing plants to require volume flexibility
and also to identify the mechanisms which manufacturing plants employ to achieve
volume flexibility. The qualitative research method is an explanatory case-based
research. Manufacturing plants in each sector that responded to the survey and provided
rich and contrasting information about the issues being investigated were selected for the
case study research. The case study research was used to confirm the survey results
(triangulation) and more importantly to explain the trends and patterns observed in the
survey analysis.
The research concluded that high variability in demand levels is a major driver of volume
flexibility and that it is generic in nature. Other drivers of volume flexibility were also
identified. However, the applicability of these drivers to manufacturing plants was found
to be independent of the sector to which the plants belong but on other specific
characteristics of the plants. Mechanisms being employed to achieve volume flexibility in
UK manufacturing plants were identified and referred to as enablers of volume
flexibility. These enablers are not sector dependent but they do depend on specific market
conditions, and their perceived costs and benefits. Substitute and complementary enablers
were identified. Substitute enablers can be used to replace other enablers to achieve
volume flexibility and complementary enablers aid other enablers in achieving volume
flexibility. The research project also identified strategies, which can be employed by
manufacturing plants to implement the enablers in achieving volume flexibility. |
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