A framework to review performance measurement systems.

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dc.contributor.author Najmi, Manoochehr -
dc.contributor.author Rigas, John -
dc.contributor.author Fan, Ip-Shing -
dc.date.accessioned 2011-06-14T23:19:14Z
dc.date.available 2011-06-14T23:19:14Z
dc.date.issued 2005-04-01T00:00:00Z -
dc.identifier.citation Manoochehr Najmi, John Rigas, Ip-Shing Fan. A framework to review performance measurement systems. Business Process Management Journal, Volume 11, Issue 2, April 2005 Page, 109 - 122 en_UK
dc.identifier.issn 1463-7154 -
dc.identifier.uri http://dspace.lib.cranfield.ac.uk/handle/1826/982
dc.description.abstract This paper describes a structured review framework for managing business performance. The framework entails the review of both business performance, including thestrategic relevance of the measures, as well as the efficiency and effectiveness of the performance measurement system itself. A range of approaches and tools are employed in the framework which features a review card providing a high level view of the review process, showing the different types of review perspectives and their interactions. en_UK
dc.language.iso en_UK en_UK
dc.publisher Emerald Group Publishing Limited en_UK
dc.title A framework to review performance measurement systems. en_UK
dc.type Article en_UK

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