Selena A. Lock and J. Stephen Town, LibQUAL+ in the UK: a brief report on the SCONUL Pilot, SCONUL Newsletter, Number 29, Summer/Autumn 2003, Pages 8-10.
Abstract:
Reports on the pilot year of LibQUAL+ in the UK adopted for trial by SCONUL Libraries. Discusses the implementation of LibQUAL+ and presents feedback from the UK participants. Concludes that the trial was a success and further iterations of the survey should be encouraged and supported.
