LibQUAL+ in the UK: a brief report on the SCONUL Pilot.
Date
2003-09
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Authors
Supervisor/s
Journal Title
Journal ISSN
Volume Title
Publisher
SCONUL
Department
Type
Article
ISSN
1353-0429
Format
Citation
Selena A. Lock and J. Stephen Town, LibQUAL+ in the UK: a brief report on the SCONUL Pilot, SCONUL Newsletter, Number 29, Summer/Autumn 2003, Pages 8-10.
Abstract
Reports on the pilot year of LibQUAL+ in the UK adopted for trial by SCONUL Libraries. Discusses the implementation of LibQUAL+ and presents feedback from the UK participants. Concludes that the trial was a success and further iterations of the survey should be encouraged and supported.
Description
Software Description
Software Language
Github
Keywords
LibQUAL+, Library service quality, Performance Measurement, User surveys