LibQUAL+ in the UK and Ireland: three years findings and experience.
Date
2005-09
Free to read from
Authors
Supervisor/s
Journal Title
Journal ISSN
Volume Title
Publisher
SCONUL
Department
Type
Article
ISSN
1745-5782 (print)
1745-5790 (online)
1745-5790 (online)
Format
Citation
Selena A. Lock and J. Stephen Town, LibQUAL+ in the UK and Ireland: three years findings and experience, SCONUL Focus, Number 35, September 2005.
Abstract
This article gives an overview of the SCONUL LibQUAL + participation, presents some of the overall results of the 2003-5 SCONUL cohorts, and describes some feedback from participants and the lessons learnt from the process.
Description
Software Description
Software Language
Github
Keywords
LibQUAL+, Performance measurement, User surveys, Library service quality