Barriers to total quality management (tqm)-Implementation in the mauritian food industry

Show simple item record Shameer, Danyen Sing, Callychurn 2015-09-25T10:49:01Z 2015-09-25T10:49:01Z 2013-09-19
dc.identifier.citation Shameer D. and Sing C. (2013). Barriers to total quality management (tqm)-Implementation in the mauritian food industry. Proceedings of the 11th International Conference on Manufacturing Research (ICMR2013), Cranfield University, UK, 19th – 20th September 2013, pp 611-616 en_UK
dc.identifier.isbn 9781907413230
dc.description.abstract This study was undertaken to determine some of the barriers to the implementation of total quality management (TQM) in the population of medium to large Mauritian food manufacturing companies (MFMC), which were then compared with those identified in Indian and USA manufacturing industries. For this purpose, a questionnaire was sent to the population via e-mail. After carrying out exploratory factor analysis and reliability test, all constructs/investigated barriers were found to be valid and reliable. On comparing the mean ratings for the barriers, the local companies obtained the lowest mean rating that was significantly different (p<0.05) from Indian and USA manufacturing companies. This showed that these barriers had not yet impacted greatly in MFMC. However, the two potential obstacles identified in the Mauritian context were: employee’s resistance to change and frequent turnover of employees. en_UK
dc.language.iso en en_UK
dc.publisher Cranfield University Press en_UK
dc.relation.ispartofseries Quality and Performance Measurement en_UK
dc.relation.ispartofseries 10 en_UK
dc.subject Food manufacturing industry en_UK
dc.subject Total Quality Management en_UK
dc.subject barriers en_UK
dc.title Barriers to total quality management (tqm)-Implementation in the mauritian food industry en_UK
dc.type Conference paper en_UK

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