Citation:
Madenas N., Tiwari A., Turner C. and Peachey S. (2013). Requirements analysis for decision-support system design: evidence from the automotive industry. Proceedings of the 11th International Conference on Manufacturing Research (ICMR2013), Cranfield University, UK, 19th – 20th September 2013, pp 219-224
Abstract:
The purpose of this paper is to outline the requirements analysis that was carried out to support the development of a system that allows engineers to view real-time data integrated from multiple silos such as Product Lifecycle Management (PLM) and Warranty systems, in a single and visual environment. The outcome of this study provides a clear understanding of how engineers working in different phases of the product-lifecycle could utilise such information to improve the decision making process and as a result design better products. This study uses data collected via in-depth semi-structured interviews and workshops that includes people working in various roles within the automotive sector. In order to demonstrate the applicability this approach, SysML diagrams are also provided.
