Measuring communication channel experiences and their influence on voting in the 2010 British General Election

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2011-07-01T00:00:00Z

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Westburn Publishers

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Article

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0267-257X

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Paul Baines, Emma Macdonald, Hugh Wilson and Fiona Blades, Measuring Communication Channel Experiences and their Influence on Voting in the 2010 British General Election, Journal of Marketing Management, Volume 27, Numbers 7–8, July 2011, Pages 691–717.

Abstract

This article describes how a unique research approach was used to evaluate how different communication channel experiences influenced floating voters during the campaign period of the 2010 British general election. Most previous research focuses on voting behaviour as a single cross-sectional phenomenon, and on self-assessments of the relative importance of marketing communications - during, or more typically after, the campaign. This study outlines the influence of different marketing communications (including word-of-mouth and PR through mediated communications) over time using a longitudinal panel of floating voters and a real-time tracking approach. Results indicate the relative importance of the debates, used in 2010 for the first time in the UK, and more surprisingly the relative importance of party election broadcasts and posters.

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Author Posting © Westburn Publishers Ltd, 2011. This is a post-peer-review, pre-copy-edit version of an article which has been published in its definitive form in the Journal of Marketing Management, and has been posted by permission of Westburn Publishers Ltd for personal use, not for redistribution. The article was published in Journal of Marketing Management, Volume 27, Numbers 7–8, July 2011, Pages 691–717, http://dx.doi.org/10.1080/0267257X.2011.587827.

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