Abstract:
The purpose of this report is to present a technology selection methodology to
quantify both tangible and intangible benefits of certain technology
alternatives within a fuzzy environment. Specifically, it describes an
application of the theory of fuzzy sets to hierarchical structural analysis and
economic evaluations for utilisation in the industry. The report proposes a
complete methodology to accurately select new technologies. A computer based
prototype model has been developed to handle the more complex fuzzy
calculations. Decision-makers are only required to express their opinions on
comparative importance of various factors in linguistic terms rather than exact
numerical values. These linguistic variable scales, such as ‘very high’, ‘high’,
‘medium’, ‘low’ and ‘very low’, are then converted into fuzzy numbers, since it
becomes more meaningful to quantify a subjective measurement into a range rather
than in an exact value. By aggregating the hierarchy, the preferential weight of
each alternative technology is found, which is called fuzzy appropriate index.
The fuzzy appropriate indices of different technologies are then ranked and
preferential ranking orders of technologies are found. From the economic
evaluation perspective, a fuzzy cash flow analysis is employed. This deals
quantitatively with imprecision or uncertainties, as the cash flows are modelled
as triangular fuzzy numbers which represent ‘the most likely possible value’,
‘the most pessimistic value’ and ‘the most optimistic value’. By using this
methodology, the ambiguities involved in the assessment data can be effectively
represented and processed to assure a more convincing and effective decision-
making process when selecting new technologies in which to invest. The prototype
model was validated with a case study within the aviation industry that ensured
it was properly configured to meet the industry's specific requirements.
