Citation:
Romana Hussain, Helen Lockett, Gokula Vijaykumar Annamalai Vasantha, A framework to inform PSS Conceptual Design by using system-in-use data, Computers in Industry, Volume 63, Issue 4, May 2012, Pages 319-327.
Abstract:
Both the Product-Service System (PSS) literature and industry express a need to
close the design loop by using product-in-use data to inform PSS Conceptual
Design. Nevertheless, how to actually accomplish this is largely unknown. This
research makes use of the literature as well as findings from interviews and case
studies with industry as the basis for a framework which could utilise system-
in-use (rather than just product-in-use) data from in-service records and
receiver needs regarding the use of large, capitalintensive, technical assets to
generate solutions which could aid the conception of PSS at the Conceptual
Design stag