Abstract:
Purpose - This paper presents a comparison of a number of business process
mining tools currently available in the UK market. An outline of the practice of
business process mining is given along with an analysis of the main techniques
developed by academia and commercial entities. This paper also acts as a primer
for the acceptance and further use of process mining in industry suggesting
future directions for this practice. Design/methodology/approach –Secondary
research has been completed to establish the main commercial business process
mining tool vendors for the market. A literature survey has also been undertaken
into the latest theoretical techniques being developed in the field of business
process mining. Findings – The authors have identified a number of existing
commercially available business process mining tools and have listed their
capabilities within a comparative analysis table. All commercially available
business process mining tools included in this paper are capable of process
comparison and at least 40% of the tools claim to deal with noise in process
data. Originality/value - The contribution of this paper is to provide a state
of the art review of a number of commercial business process mining tools
available within the UK. This paper also presents a summary of the latest
research being undertaken in academia in this subject area and future directions
for the practice of business process min