Citation:
I.Sanya, E.Shehab, R.Roy, O.Houseman, M.Jonik. Semantic Knowledge Based Approach for Product Maintenance Support. Proceedings of the 20th CIRP International Design Conference: Global Product Development, Ecole Centrale de Nantes, 19-21 April 2010, Ed. Alain Bernard
Abstract:
The purpose of this paper is to use semantic technology to represent the
knowledge for product maintenance . Companies are begining to understand the
importance of utilising an effective approach to manage existing knowledge in
order to increase their intellectual capital. However, one of the main
constraints that have hindered the solution in resolving technical problems has
been the efficient access to knowledge and expertise. Therefore, there is need
for enhancing the management and maintenance of knowledge through a semantic
based approach. This research project adopts a qualitative research approach and
a five-phase research programme methodology. This research project has
highlighted that semantic technology enhances the reusability, flexibility and
maintainability of knowledge and its management.