Exploring the business case for e-procurement

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dc.contributor.author Smart, Alan -
dc.date.accessioned 2012-06-18T23:03:23Z
dc.date.available 2012-06-18T23:03:23Z
dc.date.issued 2010-01-01T00:00:00Z -
dc.identifier.citation Alan Smart, Exploring the business case for e-procurement, International Journal of Physical Distribution & Logistics Management, 2010, Volume 40, Number 3, Pages 181–201.
dc.identifier.issn 0960-0035 -
dc.identifier.uri http://dx.doi.org/10.1108/09600031011035083 -
dc.identifier.uri http://dspace.lib.cranfield.ac.uk/handle/1826/7244
dc.description.abstract Purpose – Although e-procurement has been adopted in many industries, the business case for this technology has only partially been explored in the literature. This paper aims to investigate, through a case study approach, the extent of the business case developed for e-procurement adoption in three implementations. Design/methodology/approach – The paper employs a case study method and examines three industrial firms through in-depth interviews with managers involved in the projects. The cases were presented and explored individually, followed by identification of relevant drivers and problem factors. Findings – The research identifies 18 drivers which can form the basis of a business case for e-procurement. A further 17 problem factors are presented, which have the potential to militate the original case. It is apparent that the firms involved only developed a limited case for adoption and that there is a significant element of faith that the eventual results will justify the investment. Practical implications – A framework of the business drivers for e-procurement is introduced, in the form of a multi-attribute hierarchy. This framework can assist managers to classify relevant issues in assessing and developing the case for e-procurement adoption. Originality/value – Whilst the literature offers theoretical benefits for e-procurement, the paper provides managers and researchers with empirical evidence of the drivers for this technology and of the problems encountered in implementation.
dc.publisher Emerald Group Publishing Limited en_UK
dc.publisher Emerald Group Publishing Limited
dc.title Exploring the business case for e-procurement en_UK
dc.type Article -

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