Citation:
Benny Tjahjono, Supporting shop floor workers with a multimedia task-oriented information system, Computers in Industry, Volume 60, Issue 4, May 2009, Pages 257–265.
Abstract:
This paper reports the work carried out as part of an industrial research
project sponsored by a major telecommunication industry based in the UK. The
main aim of the research was to investigate the extent to which a multimedia-
based information system, developed for shop floor workers, has contributed to
the increased efficiency and productivity Of manufacturing operations. To
achieve this, the work has focused on the design and execution of the evaluation
of the system. Due to the fact that the direct impact of the implementation of
the information system developed was difficult to demonstrate, it was decided to
adopt the system usage as a surrogate of the system's Success and the User
acceptance of the system was evaluated using both the Technology Acceptance
Model and the Task-Technology Fit model. (C) 2009 Elsevier B.V. All rights
reserved.
