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Please use this identifier to cite or link to this item: http://dspace.lib.cranfield.ac.uk/handle/1826/6122

Document Type: Article
Title: Capturing Tacit Knowledge in New Product Development : A Study of Post-Project Reviews
Authors: Goffin, Keith
Koners, Ursula
Issue Date: 2008
Citation: Keith Goffin and Ursula Koners. Capturing Tacit Knowledge in New Product Development : A Study of Post-Project Reviews. International Journal of Technology Intelligence and Planning, 2008, Vol. 4, No.3, pp234-256
Abstract: An important way to capture the knowledge generated by new product development teams is to conduct post-project reviews. This paper describes a detailed study of the role that such reviews play in generating and disseminating tacit knowledge within an R&D environment. Tacit knowledge is generally acknowledged to be a challenging topic to research and so case studies were conducted using multiple sources of data. The research identifies the main factors that influence the generation of tacit knowledge at post-project reviews, such as the atmosphere and the discussion methods chosen. Although the study is exploratory and further research is needed, the results have implications for managers who want to positively influence the generation and dissemination of knowledge in R&D departments.
URI: http://dspace.lib.cranfield.ac.uk/handle/1826/6122
Appears in Collections:Staff publications - School of Management

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