Citation:
C. Durugbo, A. Tiwari, J.R. Alcock. A review of information flow diagrammatic models for product-service systems. International Journal of Advanced Manufacturing Technology, 2011, Volume 52, Issue 9-11, pp1193-1208.
Abstract:
A product-service system (PSS) is a combination of products and services to
create value for both customers and manufacturers. Modelling a PSS based on
function orientation offers a useful way to distinguish system inputs and
outputs with regards to how data are consumed and information is used, i.e.
information flow. This article presents a review of diagrammatic information
flow tools, which are designed to describe a system through its functions. The
origin, concept and applications of these tools are investigated, followed by an
analysis of information flow modelling with regards to key PSS properties. A
case study of selection laser melting technology implemented as PSS will then be
used to show the application of information flow modelling for PSS design. A
discussion based on the usefulness of the tools in modelling the key elements of
PSS and possible future research directions are also presented.
