Abstract:
This paper reports a study into the nature, dynamics and effects of the
‘chemistry' of the Chairman/Chief Executive Officer (CEO) relationship. A
qualitative, semi-structured interview, narrative analysis methodology over a
twenty-eight month period was adopted. A sample of CEO's, Chairmen and Non-
Executive Directors (NEDs) across the boards of nine corporations, agreed to
participate in in-depth discussion. Personal narratives of the board director's
experience, particularly from the perspective of enabling understanding of the
‘chemistry' of the Chairman/CEO relationship, were analysed in terms of
boardroom and organisational effect. There are two elements to ‘chemistry',
analytical interpretative capacity (sense making) and deep friendship (philos).
Both emerge as primary to determining Chairman/CEO effectiveness and in
combination nurture meaningful knowledge sharing as well as a desire for
learning in the boardroom. Absence of either allows for a workable relationship,
but with neither, the Chairman/CEO dyad and the organisation are harmed. This
qualitative study draws attention to the criticality of sense making and philos
as determinants of the quality of the Chairman/CEO relationship. The study
results emphasise the critical nature of the Chairman/CEO relationship in
determining boardroom and organisational effectiveness. Development of this
dyadic interaction is considered to positively benefit boardroom dynamics and
organisational perfor