Citation:
C. Durugbo, A. Tiwari, J.R. Alcock. Survey of media forms and information flow models in microsystems companies. Doctoral Conference on Computing, Electrical and Industrial Systems
Lisbon, Portugal, 22-24 Febuary 2010, pp62-69.
Abstract:
The paper presents the findings of a survey of 40 microsystems companies that
was carried out to determine the use and the purpose of use of media forms and
information flow models within these companies. These companies as
"product-service systems' delivered integrated products and services to
realise customer solutions. Data collection was carried out by means of an
online survey over 3 months. The survey revealed that 42.5% of respondents made
use of data flow diagrams and 10% made use of design structure matrices. The
survey also suggests that a majority of companies (75%) made use of textual and
diagrammatic media forms for communication, analysis, documentation and
representation during design and development processes. The paper also discusses
the implications of the survey findings to product-service systems.