Performance measurement: learning from the past and projecting the future
Date
2008-12-01T00:00:00Z
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Authors
Supervisor/s
Journal Title
Journal ISSN
Volume Title
Publisher
Emerald Group Publishing Limited
Department
Type
Article
ISSN
1368-3047
Format
Citation
Mike Bourne, Performance measurement: learning from the past and projecting the future, Measuring Business Excellence, 2008, Volume 12, Issue 4, Pages 67-72
Abstract
Abstract Purpose – This paper aims to review the developments in performance measurement over the last 20 years, reflecting on the past and projecting into the future. Design/methodology/approach – The author presents a personal reflection on research and practice. Findings – The paper identifies seven issues for management, seven issues for research and three enduring dilemmas. Originality/value – The paper highlights a number of areas where developments from academic and practitioner co-creation have not been widely adopted in p
Description
Software Description
Software Language
Github
Keywords
Business performance, Performance measures, Balanced scorecard