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Please use this identifier to cite or link to this item: http://dspace.lib.cranfield.ac.uk/handle/1826/4254

Document Type: Working paper
Title: Acting on information: Performance management for the public sector
Authors: Neely, Andrew
Micheli, Pietro
Martinez, Veronica
Issue Date: 2006
Citation: Andrew Neely, Pietro Micheli and Veronica Martinez, Acting on information: Performance management for the public sector, Centre for Business Performance, Cranfield School of Management, 2006
Abstract: This briefing examines how public sector organisations can use performance data more effectively to support decision-making and produce improvements in organisational performance. In particular it looks at the challenge of converting performance data into insights and then acting on those insights. Drawing on the academic literature, as well as some notable case studies from the private sector, we have identified five key ‘best practice’ lessons for organisations that want to extract greater insight from their performance data and to ensure that those insights are acted
URI: http://dspace.lib.cranfield.ac.uk/handle/1826/4254
Appears in Collections:SoM Working and Occasional Papers

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