Citation:
H. Meier, C.M. Krug, Standardization of Service Delivery in Industrial Product-Service Systems, Proceedings of the 1st CIRP Industrial Product-Service Systems (IPS2) Conference, Cranfield University, 1-2 April 2009, pp311
Abstract:
Industrial Product-Service Systems (IPS²) provide the best value in use for the customer. The high demand
for this product model in the future, will lead to a high number of service deliveries. These service deliveries
need to be executed in a service network in industry, but are planned and organized by a central intelligence
hosted by the OEM of the IPS².
This article will describe the possibility to minimize the derivation of execution time by the standardization of
the boundary conditions in service delivery. An example scenario for resource planning with minimized
derivation of execution time will be shown.