Citation:
G. Schuh, W. Boos, S. Kozielski, Life Cycle Cost-Orientated Service Models for Tool and Die Companies, Proceedings of the 1st CIRP Industrial Product-Service Systems (IPS2) Conference, Cranfield University, 1-2 April 2009, pp249
Abstract:
As the success of a company’s service provision is founded in its business model, the latter needs to be redesigned
to align strategic and operational objectives. Therefore at RWTH Aachen University a new
approach to service models for the European tooling industry links products and services by means of a
direct calculation of life cycle costs. Tool and die makers are enabled to offer product-service-systems,
which allow expanding the range of service provision by directly addressing the cost-effectiveness of the
whole product-service-system. Hence the minimisation of life cycle costs of tools and dies can be used as a
new sales pitch for services in this unique industry.