Citation:
A. Richter, T. Sadek, M. Steven, E. G. Welp, Use-Oriented Business Models and Flexibility in Industrial Product-Service Systems, Proceedings of the 1st CIRP Industrial Product-Service Systems (IPS2) Conference, Cranfield University, 1-2 April 2009, pp186
Abstract:
Today’s corporate environments are characterized by growing dynamics and uncertainties. Here, flexibility
gains importance as a critical success factor. This is especially true for long-term customer-supplier
relationships. As a solution to the mentioned uncertainties connected with such a business relationship, one
can think of flexible systems. The contribution at hand focuses on contracts to control for customer-supplier
relationships. By reallocating property rights in use-oriented business models it is possible to distribute
incentives and risks to better balance the interests of customers and suppliers. Our contribution points out
the importance of flexibility and describes the opportunity to detect the optimal degree of flexibility of an
IPS².