Citation:
S. Biege, G.Copani, G. Lay, S. Marvulli, M. Schröter, Innovative Service-Based Business Concepts for the Machine Tool Building Industry, Proceedings of the 1st CIRP Industrial Product-Service Systems (IPS2) Conference, Cranfield University, 1-2 April 2009, pp173
Abstract:
During the last decade, machine tool building companies have been forced to put innovative offers on the
market. Due to the technical features of their products and the prevailing organizational structures in this
sector, especially product-service systems are a promising way of creating a unique selling point. In this
paper, potential new business concepts for machine tool builders will be presented which aim at fulfilling
basic customer needs like the increase in quality, flexibility, productivity and the reduction of lead times,
costs and risks. For the implementation of these product-service systems, practical examples are given.