Citation:
M. Lindahl, T. Sakao & A. Öhrwall Rönnbäck, Business Implications of Integrated Product and Service Offerings, Proceedings of the 1st CIRP Industrial Product-Service Systems (IPS2) Conference, Cranfield University, 1-2 April 2009, pp165
Abstract:
This paper explores the business implications of Integrated Product and Service Offerings (IPSOs). The
objective is to show examples of the business implications of IPSOs from a supplier’s perspective, and to
suggest specifications for supporting methods needed for such an industrial company. The paper is largely
based on empirical case studies of 120 Swedish manufacturing companies of all sizes. Results from the
case studies show that both small and large companies that conduct the transition towards IPSOs face
several important strategic challenges, some of them associated with high risk.
