Strategy Assessment and Decision based Implications for Integrated Product-Service-Suppliers

Date published

2009-04-01

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Journal Title

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Volume Title

Publisher

Cranfield University Press

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Type

Conference paper

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Format

Citation

R. Schmitt, S. Hatfield, Strategy Assessment and Decision based Implications for Integrated Product-Service-Suppliers, Proceedings of the 1st CIRP Industrial Product-Service Systems (IPS2) Conference, Cranfield University, 1-2 April 2009, pp140

Abstract

In order to provide effective Product-Service-Solutions, so-called Integrated Solutions, especially industrial SME face challenges regarding the selection of appropriate business models regarding their internal organisation. Contingency Theory claims that a good fit between structural, strategic and external factors is necessary for a company’s success. The servitization strategy can be organised on a continuum of Individualisation and Standardisation. It is, therefore, vital to align business processes, organisational structure and leadership styles with the corresponding strategy. An assessment concept is presented which allows strategy identification as well as implementation guidelines for the organisational development of Integrated Solution Suppliers increasingly providing Product-Service-Solutions.

Description

Organised by: Cranfield University

Software Description

Software Language

Github

Keywords

Service, Model, Process

DOI

Rights

Copyright: Cranfield University 2009

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Funder/s

Mori Seiki – The Machine Tool Company