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A Methodology of Persona-centric Service Design

Hosono, S.; Hasegawa, M.; Hara, T.; Shimomura, Y.; Arai, T. (Cranfield University Press, 2009-03-31)
A Method of Supporting Conflict Resolution for Designing Services

Akiyama, Y.; Shimomura, Y.; Arai, T. (Cranfield University Press, 2009-04-01)
A Method to Analyze PSS from the Viewpoints of Function, Service Activity, and Product Behavior

Hara, T.; Arai, T.; Shimomura, Y. (Cranfield University Press, 2009-04-01)
Cost evaluation method for service design based on activity based costing

Kimita, K.; Hara, T.; Shimomura, Y.; Arai, T. (Cranfield University Press, 2009-04-01)

Now showing items 1-4 of 4