Citation:
Bowman, C. and Ambrosini, V. (2003) What does value mean and how is it created maintained and destroyed?, Academy of Management Annual Meeting, Seattle, Washington, 1-6 August, 2003.
Abstract:
In this paper we suggest that 'value' has a different meaning for different stakeholders and
that if the firm operates in line with investor interests, it acts as both customer and supplier
and its motivations will reflect these roles. We then consider internal activities that reflect
these motivations. Other activities maintain the firm, and some destroy value. Implications
for the RBV are explored.