Citation:
Richard Wilding; The 3 Ts of highly effective supply chains. Supply Chain Practice, Vol. 5, No. 3, 2003
Abstract:
In recent years the recognition that the supply chain, is a source of
competitive advantage has driven organisations to pursue the dual goals of
achieving both value advantage and operational excellence. Customer
responsiveness is generally the key differentiator in markets today.
Globalisation is resulting in many organisations experiencing market pressures
that are forcing a fundamental rethink of the way business is conducted. Trade-
offs between for example labour costs, transportation costs, inventory costs and
response time to customer are becoming increasingly complex. It is no longer
seen as possible only to focus on one’s individual organisation to gain
competitive advantage. It has been recognised that the success of the individual
organisation is dependent on the performance and reliability of its suppliers
and also customer