Citation:
Umit Sezer Bititci, Veronica Martinez, Pavel Albores, Kepa Mendibil. Creating and sustaining competitive advantage in collaborative systems: the what and the how. Production Planning and Control, Vol. 14 (5), July-August 2003 , pp. 410-424
Abstract:
Initially this paper asks two questions: In order to create and sustain
competitive advantage through collaborative systems WHAT should be managed? and
HOW should it be managed? It introduces the competitive business structure and
reviews some of the global trends in manufacturing and business, which leads to
focus on manage processes, value propositions and extended business processes.
It then goes on to develop a model of the collaborative architecture for
extended enterprises and demonstrates the validity of this architecture through
a case study. It concludes that, in order to create and sustain competitive
advantage, collaborative systems should facilitate the management of: the
collaborative architecture of the extended enterprise; the extended business
processes and the value proposition for each extended enterprise through a meta
level management process. It also identifies areas for further research, such as
better understanding of: the exact nature and interaction of multiple strategies
within an enterprise; how to manage people/teams working along extended business
processes; and the nature and prerequisites of the manage processes