Citation:
Richard M. Greenough, Benny Tjahjono. An interactive electronic technical manual for an advanced aerospace assembly machine. The International Journal of Advanced Manufacturing Technology, Volume 33, Numbers 9-10 / July, 2007, 1045-1055.
Abstract:
This paper describes the design and evaluation of a pilot information system to
ease the burden of document configuration management for an aerospace
manufacturer. The documents that comprised the content of the system are used to
control manual activities associated with a large automated machine tool, such
as machine setup, test piece checking and maintenance. The information content
was in the form of web pages and PDF documents, both of which were presented to
users via an Internet kiosk, in order to maximise usability and system security.
The system was designed using a formal task analysis and evaluated using a
method based on task-technology-fit theory and the technology acceptance model.
It was shown that users would accept such a system and use it in preference to
other sources of similar information. The greatest financial benefit of such
systems is likely to be due to a reduced mean time to repair the machine.