Abstract:
This dissertation presents a systematic review of the literature (SLR) about the use of
two organization theories (OT) - new institutional and resource dependence - in the
study of performance measurement (PM) in public sector organizations.
The SLR confirmed the findings of a scoping study, namely that two categories of
papers exist in this field - theoretical and applied. The majority of papers are applied:
they address primarily the practical aspects of PM, but often lack a strong theoretical
grounding. Theoretical contributions, on the other hand, rarely deal with practical
aspects and the authors seem unconcerned about the relevance of their studies to
practitioners.
Nevertheless, it is believed that, by creating new knowledge that is firmly grounded in
theory and at the same time relevant to practice, it is possible to bridge the gap between
the two bodies of literature and further the knowledge of this field. Furthermore, this
dissertation shows that the subject of PM could strongly benefit from the use of the two
suggested theories, which, despite their dissimilarities, could be conjointly used.
The systematic character of the review means that transparency and traceability to the
researcher’s decisions and criteria is maintained. The SLR proved to be very relevant in
relation to the researcher’s wider subject of interest - the examination of the interactions
between institutions and public sector organizations belonging to the same
organisational field in the development of PM systems. In this sense, very significant
themes emerged from the material included in the SLR. These include the types of
strategic responses to institutional pressures and the importance of various concepts
drawn from the two bodies of literature, e.g. efficiency, effectiveness, legitimacy,
isomorphism, loose coupling, institutionalization and power. Finally, interesting
reflections were identified regarding research methods, methodologies and levels of
analysis.