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|Document Type: ||Thesis or dissertation|
|Title: ||Knowledge sharing: Improving the central component of knowledge management|
|Authors: ||Haji, M.|
|Supervisors: ||Soltan, Hossein|
|Issue Date: ||Sep-2006|
|Abstract: ||This thesis project has sought to investigate the major factors affecting
knowledge sharing in organisations. Research into existing studies and
findings from an industrial survey highlighted that there are major areas of
concern, these were:
- The lack of management emphasis;
- The challenge of culture; and
- Determining what knowledge should be shared.
Investigations into four case studies and discussions with their knowledge
managers identified that different approaches and activities were been
employed; these ranged from those that focused on technology to those that
focused on people.
To help organisations develop a holistic approach and in turn increase their
chances of improving knowledge sharing the author has developed a set of
guidelines directing organisation to focus their efforts on four key areas;
strategy, people, process and technology.
Each focus area proposes a range of guidelines; where within each are
directions detailing what’s involved, why it is important, how it is carried out
and when. The guidelines were packaged onto an internet based framework
and were evaluated by a range of industrial practitioners, of which the results
The theory and main themes of the project have been outlined and the results
from the industrial survey and case study investigations have been analysed.|
|Appears in Collections:||PhD, EngD and MSc by research theses (School of Applied Sciences)|
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