An extended model of moral outrage at corporate social irresponsibility

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dc.contributor.author Antonetti, Paolo
dc.contributor.author Maklan, Stan
dc.date.accessioned 2020-02-07T10:36:08Z
dc.date.available 2020-02-07T10:36:08Z
dc.date.issued 2014-12-02
dc.identifier.citation Paolo Antonetti and Stan Maklan. An extended model of moral outrage at corporate social irresponsibility. Journal of Business Ethics, Volume 135, Issue 3, May 2016, pp. 429-444 en_UK
dc.identifier.issn 0167-4544
dc.identifier.uri https://doi.org/10.1007/s10551-014-2487-y
dc.identifier.uri http://dspace.lib.cranfield.ac.uk/handle/1826/15108
dc.description.abstract A growing body of literature documents the important role played by moral outrage or moral anger in stakeholders’ reactions to cases of corporate social irresponsibility. Existing research focuses more on the consequences of moral outrage than a systematic analysis of how appraisals of irresponsible corporate behavior can lead to this emotional experience. In this paper, we develop and test, in two field studies, an extended model of moral outrage that identifies the cognitions that lead to, and are associated with, this emotional experience. This research contributes to the existing literature on reactions to corporate social irresponsibility by explaining how observers’ evaluation of irresponsible corporate behavior leads to reactions of moral anger. The paper also helps clarify the difference between moral outrage and other types of anger and offers useful insights for managers who have to confront public outrage following cases of irresponsible corporate behavior. Finally, the analysis of the causes of stakeholders’ anger at irresponsible corporations opens important avenues for future research that are presented in the paper. en_UK
dc.language.iso en en_UK
dc.publisher Springer en_UK
dc.rights Attribution-NonCommercial 4.0 International *
dc.rights.uri http://creativecommons.org/licenses/by-nc/4.0/ *
dc.subject Corporate social irresponsibility en_UK
dc.subject Moral outrage en_UK
dc.subject Anger en_UK
dc.subject Fairness en_UK
dc.subject Justice en_UK
dc.subject Revenge en_UK
dc.title An extended model of moral outrage at corporate social irresponsibility en_UK
dc.type Article en_UK


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