Abstract:
Business Performance Management (BPM) is a term frequently
used among senior executives of leading corporations around
the globe to describe the management processes and business
systems they use to improve performance and accountability.
However, very few reliable studies have documented the state of the
art, common practices and tangible benefits of BPM. To close this
gap we conducted one of the largest surveys into BPM, the results of
which are summarised in this report. In late 2003, we collected data
from 780 Chief Executive Officers (CEOs) and Chief Financial Officers
(CFOs) from the 5,000 largest organisations in the United States.
