Browsing by Subject "business-to-business services"

Browsing by Subject "business-to-business services"

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  • Ryals, Lynette; Humphries, Andrew (Sage Publications, 2007-01-01)
    Key account management (KAM) is a rapidly growing area of interest in business- to-business marketing. However, unnoticed by marketing, a quiet revolution has taken place in supply chain management (SCM), where the ...
  • Keränen, Joona; Prior, Daniel D. (Emerald, 2019-12-19)
    Purpose This paper highlights the suitability, application and fruitful opportunities for ethnographic methodologies in contemporary B2B service research. Design/methodology/approach This paper is based on a literature ...