Browsing by Author Clark, Graham

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Issue DateTitleAuthor(s)
Apr-1988After sales service in UK manufacturingClark, Graham
1991After sales support strategy : a research agendaClark, Graham
1991Barriers to service quality : the capacity, quality, productivity balancee by Graham Clark and Colin Armistead.Clark, Graham
1987Managing the after-sales service operation : an initial survey of UK manufacturing industryClark, Graham
2010Reconnecting after ChangeClark, Graham
1991Strategies for product and customer support : a research reportClark, Graham
Showing results 1 to 6 of 6