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Browsing Business and Management by Subject "3507 Strategy, Management and Organisational Behaviour"

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    A sustainable supply chain finance ecosystem: a review and conceptual framework
    (Elsevier, 2025-08) Liao, Ziling; Prataviera, Lorenzo Bruno; Ghadge, Abhijeet; Abushaikha, Ismail
    Supply chain finance (SCF) is a set of instruments for optimizing working capital and improving supply chain efficiency. The evolving field of sustainable supply chain finance (SSCF) extends SCF with a growing focus on sustainability. While existing research has primarily focused on the economic benefits of SCF, its potential to generate broader sustainability benefits across environmental, social, and governance dimensions has received limited attention. Moreover, discussions on SSCF solutions and stakeholder interactions remain insufficient, necessitating further exploration to consolidate current research. This study seeks to explore the role of sustainability in SCF and proposes an SSCF ecosystem. A systematic literature review (SLR) of SCF and sustainability resulted in the analysis of 70 interdisciplinary journal papers published between 2008 and 2023. The SSCF ecosystem is defined as a collaborative network of stakeholders leveraging financial tools and sustainability metrics to create shared value and sustainability goals across the supply chain. By applying stakeholder theory and CIMO logic, the study develops a conceptual framework to explain how SSCF mechanisms and interventions produce desirable outcomes for stakeholders. Key influencing factors were identified across four sustainability dimensions—economic, environmental, social, and governance—along with core stakeholders, including buyers, financial institutions, and suppliers, supported by technology/logistics providers and ESG information providers. The study contributes by linking stakeholders to two distinct categories of SSCF solutions: buyer-centric accounts payable financing and supplier-centric accounts receivable financing. Lastly, it proposes future research directions by examining SSCF as an independent subject and capturing its links to traditional SCF.
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    Navigating talent scarcity: talent attraction and selection practices among domestic firms and multinational corporations in Saudi Arabia
    (Emerald, 2025-12-31) Alhaider, Masoud; Ali, Sa’ad; Abushaikha, Ismail
    Purpose The study aimed to identify factors affecting talent attraction and selection in Saudi Arabia’s private sector and to compare the practices of domestic firms (DFs) and multinational corporations (MNCs). Design/methodology/approach Qualitative data were collected through semi-structured interviews and archival evidence from three DFs and 3 MNCs in Saudi Arabia. Data was analyzed using thematic analysis. Findings Integrating institutional logics and dynamic capabilities theory, this study develops a novel framework explaining how firms manage a talent-starved environment. Unlike traditional models that emphasize targeting “ready-to-go” talent, our findings reveal that firms increasingly seek individuals with potential, balancing institutional pressures and business needs. MNCs and DFs alike must exercise strategic dexterity – sensing environmental shifts, seizing emerging opportunities, and reconfiguring selection criteria – by either merging existing logics or adopting new ones. Practical implications Although MNCs have been practicing formalized talent attraction and selection for longer than DFs and have more sophisticated processes, both organizational types have scope for improving their practices in the context of institutional logics at play in Saudi Arabia. Originality/value This study advances the understanding of talent attraction and selection in the Middle East by empirically demonstrating how institutional logics shape human resource practices in Saudi Arabia. It also applies a dynamic capabilities perspective to explain differences between DFs and MNCs, highlighting how firms strategically adapt talent management practices to labor market constraints.
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    Port co-opetition: revisited after 20 years
    (Taylor and Francis, 2025-05-01) Song, Dong-Wook; Deshmukh, Ajay
    This paper revisits the concept of port co-opetition with the aim to understand how it has evolved over time since the publication 20 years ago. In so doing, the paper does also attempt to project its future research direction by synthesising the same concept applied to a wide range of academic disciplines. The first aim is of retrospective, while the second of prospective—looking for the future by looking back to the past. The study highlights that co-opetition, defined as doing both collaboration and competition at the same time, has seen noticeable changes over the past two decades by chasing the evolving nature of co-opetition within the port industry from actor-centric and activity-centric perspectives. The focus was initially on individual firms and their interactions; however, there has existed a greater emphasis on the broader activities and their processes as defined co-opetitive relationships. This shift reflects the general trend in the global economy where co-opetition has become increasingly relevant for players to successfully navigate ever more complicated market dynamics. Despite significant progress made in the field of port co-opetition, much of the existing literature remains cantered into the actor-centric view, having limitedly explored the other side of the concept. As a way to fill in this less considered perspective, this paper aims to propose a framework in which the port co-opetition per se could be more systematically analysed, leading us to gain a valuable insight into the field for the benefits of researchers and practitioners. This line of study will make us to better understand the concept in a context of port industry as a potential instrument of implementable strategies.
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    The impact of AI service failure on human employee behavior and customer service performance
    (Emerald, 2025-12-31) Tian, Jian; Lin, Hongxia; Tourky, Marwa; Cheng, Bao
    Purpose: This study aims to investigate how and when artificial intelligence (AI) service failure stimulates employees’ differentiated work behaviors. Design/methodology/approach: A multi-wave, multi-source survey involving 284 employee-supervisor pairs was conducted across 15 four-star and five-star hotels in Guangzhou, China. Hierarchical multiple regression analysis was used to test the hypotheses. Findings: Findings suggest that AI service failure induces schadenfreude toward the organization among employees with low perceived insider status, which then leads to procrastination behavior; however, it triggers sympathy toward the organization among employees with high perceived insider status, which further results in proactive customer service performance (PCSP). Practical implications: Their work offers practical insights for tourism and hospitality companies on promoting PCSP and reducing procrastination behaviors among service employees in response to AI service failures. Originality/value: By incorporating perceived insider status as a moderator, and examining the mediating roles of schadenfreude and sympathy toward the organization, this research enhances the theoretical understanding of AI service failure and its consequences from the employee perspective.
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    Understanding supply chain knowledge mobilization barriers from the middle‐range perspective: an empirical investigation of Argentina's agri‐food industry
    (Wiley, 2025-04-01) Zhao, Guoqing; Xie, Ying; Dennehy, Denis; Fosso Wamba, Samuel
    Despite considerable research attention to supply chain knowledge mobilization (KMob) barriers, understanding of why, how, and when they emerge in practice remains limited. We address this knowledge deficit by using middle‐range theory (MRT) as a theoretical lens to examine supply chain KMob barriers in their naturally occurring environment. Drawing on 42 in‐depth, semi‐structured interviews with Argentinian agri‐food supply chain (AFSC) practitioners, we present novel insights into the emergence of AFSC KMob barriers. First, our findings indicate the prevalence of 11 individual, intra‐organizational, and inter‐organizational KMob barriers in Argentinian AFSCs. Second, Argentina's political, economic, social, technological, legal, and cultural (PESTLC) environment contribute to these barriers. For example, the cultural environment, characterized by strong hierarchy and weak intellectual autonomy, may have negative effects on AFSC practitioners' KMob behaviors and perceptions, resulting in resistance to knowledge sharing, while long‐term political and economic instability poses challenges for intra‐ and inter‐organizational KMob. Third, these 11 KMob barriers elicit both semantic and pragmatic knowledge boundaries that thwart AFSC KMob. Our study extends the applicability of MRT to supply chain KMob research and provides a framework for better understanding KMob barriers. The study has important implications for agricultural research institutions and focal companies of local AFSCs.