Browsing by Author "Thorgeirsdottir, Thora"

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    "Now you see them, now you don't" Impact of flexible work arrangements on intra-workgroup relations
    (Cranfield University, 2013-08) Thorgeirsdottir, Thora; Kelliher, Clare
    Interest in flexible work arrangements has proliferated in the last years, fuelled by technological advancements that allow people to work from anywhere at any time. This systematic literature review explores the impact of flexibility in time and place of work on intra-group relations and subsequent effects on group-level outcomes. Findings suggest that flexibility in place of work has positive effects on employee-supervisor relationships but negative effects on co-worker relationships. Although teleworkers remain well connected to their co-workers and overall workgroup communication does not appear to change, informal socialisation processes are affected. Knowledge sharing and creation is subsequently challenged. Furthermore, managers of mixed workgroups face issues of fairness and justice as well as challenges of creating and maintaining group cohesion when some of their employees are not always present. However, little is known of how flexibility in time of work impacts intra-group relations and group outcomes from groups containing flexible workers have not been explored. This paper therefore identifies significant gaps in the literature and presents opportunities for further research.
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    Out of reach out of touch? The impact of flexible work arrangement use on collaboration within teams
    (2017-08) Thorgeirsdottir, Thora; Kelliher, Clare
    Organisations are faced with a growing interest in flexible work arrangements that enable employees to control where, when and for how long they work and need to find ways to adapt and integrate these practices into work routines and processes. Because these arrangements reduce employees’ facetime at the office, doubts remain regarding their impact on collaboration within teams. In this thesis I explore the impact of the use of part-time work, telework and flexible working hours on collaboration within teams and the contextual features that explain this relationship. Seven case studies were conducted in software development teams in three organisations in The Netherlands and Belgium. Findings suggest that telework, part-time work and flexible working hours impact on collaboration within teams because of reduced passive facetime – passive presence of team members at the office without necessarily engaging in interactions with each other. Passive facetime was interpreted as availability to others and an enabler to collaboration. A theoretical framework is put forth outlining six sets of contextual features that impact on this relationship. At the team-level, these included skill differentiation, task characteristics (task complexity and goal clarity), temporal characteristics (temporal stability and task urgency) and structural characteristics (regular face-to-face meetings, amount of absence, predictability of absence and synchronisation of presence). At the individual level, proactive behaviours were found to have an impact. Finally, the whole framework is nested in and dependent on environmental characteristics, in particular the organisational setting. This thesis contributes to theory by outlining the double-faceted role of passive facetime in the relationship between FWA use and collaboration, by delineating how structural characteristics can provide teams with sufficient passive facetime, and by presenting a framework explaining the influence of FWA use on collaboration and the features that explain how and when this happens.