Browsing by Author "Peck, Helen"
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Item Open Access Building the resilient supply chain.(MCB UP Ltd/Emerald Group Publishing Limited, 2004) Christopher, Martin; Peck, HelenIn today’s uncertain and turbulent markets, supply chain vulnerability has become an issue of significance for many companies. As supply chains become more complex as a result of global sourcing and the continued trend to ‘leaning-down’, supply chain risk increases. The challenge to business today is to manage and mitigate that risk through creating more resilient supply chains.Item Open Access Corporate security's professional project|ban examination of the modern condition of corporate security management and the : and the potential for further professionalisation of the occupation(2010-11-08) McGee, A.; Peck, HelenThere is a common perception among corporate security managers that their occupation is afforded less status and is rewarded less well than the other management functions within business. In response to similar conceptions of the need to raise the value and status of their work, other occupations have historically embarked on so-called ‘professional projects’ whereby they collectively attempt to harness their specialist skills and knowledge as a commodity, the value of which they seek to raise and maintain. This small- scale qualitative study is intended to provide an insight into the analysis of corporate security managers and directors as to the health of their occupation and its standing in the modern corporate world. The study then examines the methods which other occupations have used to successfully improve the status of their practitioners and the value of their work. Finally, based on the analysis of the security managers and directors and the experience of other occupations, a broad strategy for corporate security’s own professional project is proposed. This study suggests that corporate security is currently enjoying divergent fortunes. The most successful security managers and directors enjoy parity of status with their peers from other functions and have taken on responsibilities far in excess of the traditional security department’s remit. However, at the other end of the spectrum there are many security managers who are afforded an inferior status to that of managers from other functions. As a result, they struggle to attract significant responsibility or resources within their organisations. The research suggests that other management functions have historically faced similar problems in their development. These other functions have used strategies of occupational negotiation, boundary work, closure and monopolisation to overcome their problems. Together these measures have constituted professional projects. Based on the appetite for professionalisation among our security managers, and the success of professional projects in comparable occupations, this study concludes that security management should embark on a professional project of its own.Item Open Access Creating agile supply chains in the fashion industry.(Emerald Group Publishing Ltd, 2004) Christopher, Martin; Lowson, Robert; Peck, HelenFashion markets are synonymous with rapid change and, as a result, commercial success or failure in those markets is largely determined by the organisation’s flexibility and responsiveness. Responsiveness is characterised by short time-to-market, the ability to scale up (or down) quickly and the rapid incorporation of consumer preferences into the design process. In this paper it is argued that conventional organisational structures and forecast-driven supply chains are not adequate to meet the challenges of volatile and turbulent demand which typify fashion markets today. Instead, the requirement is for the creation of an agile organisation embedded within an agile supply chain.Item Open Access Supply chain risk management: outlining an agenda for future research.(Taylor and Francis, 2003-12) Jüttner, Uta; Peck, Helen; Christopher, MartinIn recent years the issue of supply chain risk has been pushed to the fore, initially by fears related to possible disruptions from the much publicised ‘millennium bug’. Y2K passed seemingly without incident, though the widespread disruptions caused by fuel protests and then Foot and Mouth Disease in the UK, and by terrorist attacks on the USA have underlined the vulnerability of modern supply chains. Despite increasing awareness among practitioners, the concepts of supply chain vulnerability and its managerial counterpart supply chain risk management are still in their infancy. This paper seeks to identify an agenda for future research and to that end the authors go on to clarify the concept of supply chain risk management and to provide a working definition. The existing literature on supply chain vulnerability and risk management is reviewed and compared with findings from exploratory interviews undertaken to discover practitioners’ perceptions of supply chain risk and current supply chain risk management strategies.Item Open Access A Taxonomy for selecting global supply chain strategies.(MCB UP Ltd/Emerald Group Publishing Limited, 2006) Christopher, Martin; Peck, Helen; Towill, Denis R.This paper addresses the increasingly important question of supply chain design for global operations. With the rise of off-shore sourcing and the simultaneous need for improved responsiveness to customer demand, the choice of supply chain strategy is critical.Item Open Access Towards a framework of relationship marketing: A research methodology. 2(Cranfield School of Management, 1997) Peck, HelenABSTRACT The rise of relationship marketing reshaping of organisations towards flatter, more responsive network forms are related, not as cause and effect, but as part of the same phenomena. They are symptomatic of a common cause in that both are responses to environmental turbulence and the pursuit of a common goal - the creation of competitive advantage in a changing world. As the central tenets of relationship marketing have become increasingly common currency among the academic and business communities, the need for new frameworks which conceptualise the scope, properties and remit of relationship marketing at the organisational level is becoming increasingly apparent. Some writers have endeavored to provide such frameworks, knitting together scraps of plausibly relevant theory borrowed from related fields, but to date these frameworks appear to be empirically untested.Item Open Access Towards a framework of relationship marketing; An initial case study(Cranfield School of Management, 1997) Peck, HelenAbstract: The reshaping of organisations towards flatter, more responsive network forms and the rise of relationship marketing are related, not as cause and effect, but as part of the same phenomena. They are responses to environmental turbulence and the pursuit of a common goal - the creation of competitive advantage in a changing world. Whether organisational changes are overtly marketing driven or not, marketing's role within these new functionally disaggregated organisations is being transformed. There is now a growing consensus among marketing scholars that marketing's new remit extends well beyond the dyadic relationship between an organisation and its customers, though as yet there is little consensus beyond this point. There are however calls from academics and practitioners alike, for effective new frameworks which conceptualise the scope, properties and remit of relationship marketing at the organisational level. While some writers have endeavored to provide such frameworks, drawing from anecdotal evidence and plausible theory borrowed from related fields, as yet these frameworks appear to be empirically untested. The aim of this paper is to present a case study of Laura Ashley Holdings Plc, undertaken to assess of an existing, but empirically untested conceptual framework for relationship marketing. The case study represents the first or `initial' case study, within a wider retroductive research strategy, undertaken in the Realist research tradition, using a multiple embedded case study research design. It was undertaken as part of an on-going doctoral research project, the aim of which is to develop an empirically robust and theoretically grounded framework of relationship marketing at the organisational level. This paper describes in some detail the processes and methods used for data collection, analysis and vertification stages of the case study. These are presented together with a summary of the findings and preliminary suggestions for the development of a new framework of relationship marketing.