Browsing by Author "Lindahl, M."

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    Business Implications of Integrated Product and Service Offerings
    (Cranfield University Press, 2009-04-01) Lindahl, M.; Sakao, T.; Öhrwall Rönnbäck, A.; Rajkumar Roy; Essam Shehab
    This paper explores the business implications of Integrated Product and Service Offerings (IPSOs). The objective is to show examples of the business implications of IPSOs from a supplier’s perspective, and to suggest specifications for supporting methods needed for such an industrial company. The paper is largely based on empirical case studies of 120 Swedish manufacturing companies of all sizes. Results from the case studies show that both small and large companies that conduct the transition towards IPSOs face several important strategic challenges, some of them associated with high risk.
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    Challenges for Industrial Product/Service Systems: Experiences from a learning network of large companies
    (Cranfield University Press, 2009-04-01) Sundin, E.; Ölundh Sandström, G.; Lindahl, M.; Öhrwall Rönnbäck, A.; Sakao, T.; Larsson, T. C.; Rajkumar Roy; Essam Shehab
    In Sweden, there are a growing number of manufacturers that are using the approach of industrial product/service systems. This paper explores how manufacturers and university researchers have started a workshop series where important and topical product/service system issues are elucidated. The companies face many challenges in order to achieve a good product/service system business. Many challenges are related to changing different peoples’ mindset within the company and/or with external companies and customers. Having a learning network approach of dealing with these challenges has been perceived as a good manner of tackling the questions raised within the product/service system providing companies.
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    Product/Service Systems Experiences – an International Survey of Swedish, Japanese, Italian and German Manufacturing Companies
    (Cranfield University Press, 2009-04-01) Lindahl, M.; Sakao, T.; Sundin, E.; Shimomura, Y.; Rajkumar Roy; Essam Shehab
    Product/Service Systems have recently grown in manufacturers’ interest. This paper presents an international survey of manufacturers from Sweden, Japan, Italy and Germany. The results show that customer connection and demands along with increased competition were main driving forces for product/service systems. Also, most product/service systems include physical products, maintenance and repairs. Staff working with product development, marketing and after sales were the major actors in product/service system development. As in traditional product sales, most product/service systems still have the ownership of physical products transferred to the customer/user. Physical products used in product/service systems are seldom adapted for product/service systems.