Browsing by Author "Larsson, T. C."
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Item Open Access Challenges for Industrial Product/Service Systems: Experiences from a learning network of large companies(Cranfield University Press, 2009-04-01) Sundin, E.; Ölundh Sandström, G.; Lindahl, M.; Öhrwall Rönnbäck, A.; Sakao, T.; Larsson, T. C.; Rajkumar Roy; Essam ShehabIn Sweden, there are a growing number of manufacturers that are using the approach of industrial product/service systems. This paper explores how manufacturers and university researchers have started a workshop series where important and topical product/service system issues are elucidated. The companies face many challenges in order to achieve a good product/service system business. Many challenges are related to changing different peoples’ mindset within the company and/or with external companies and customers. Having a learning network approach of dealing with these challenges has been perceived as a good manner of tackling the questions raised within the product/service system providing companies.Item Open Access Product-Service Systems – From Customer Needs to Requirements in Early Development Phases(Cranfield University Press, 2009-04-01) Ericson, A.; Müller, P.; Larsson, T. C.; Stark, R.; Rajkumar Roy; Essam ShehabFramed by Product-Service Systems (PSS), this paper discuss how needs and requirements are applied in early phases. In product development literature these and closely related terms are mixed, and a focus on gathering customer information about goods and their use guides the development team. This theoretical study highlights that lifecycle commitments such as PSS insist on the generation of a broader information basis. The application of a divergent view on goods, their use and the customers is likely to provide such information basis. The discussion provides a proposal of a simple model to set needs and requirements in relation.