Browsing by Author "Hussain, Romana"
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Item Open Access A framework to inform PSS Conceptual Design by using system-in-use data(Elsevier Science B.V., Amsterdam., 2012-05-01T00:00:00Z) Hussain, Romana; Lockett, Helen L.; Annamalai Vasantha, Gokula VijaykumarBoth the Product-Service System (PSS) literature and industry express a need to close the design loop by using product-in-use data to inform PSS Conceptual Design. Nevertheless, how to actually accomplish this is largely unknown. This research makes use of the literature as well as findings from interviews and case studies with industry as the basis for a framework which could utilise system- in-use (rather than just product-in-use) data from in-service records and receiver needs regarding the use of large, capitalintensive, technical assets to generate solutions which could aid the conception of PSS at the Conceptual Design stagItem Open Access An Ontology for Product-Service Systems(Cranfield University, 2010) Annamalai Vasantha, Gokula Vijaykumar; Hussain, Romana; Cakkol, Mehmet; Roy, Rajkumar; Evans, Stephen; Tiwari, Ashutosh; Xu, YuchunIndustries are transforming their business strategy from a product-centric to a more service-centric nature by bundling products and services into integrated solutions to enhance the relationship between their customers. Since Product- Service Systems design research is currently at a rudimentary stage, the development of a robust ontology for this area would be helpful. The advantages of a standardized ontology are that it could help researchers and practitioners to communicate their views without ambiguity and thus encourage the conception and implementation of useful methods and tools. In this paper, an initial structure of a PSS ontology from the design perspective is proposed and evaluated.Item Open Access System-in-use methodology : a methodology to generate conceptual PSS (Product-Service Systems) and conventional designs using systems-in-use data(Cranfield University, 2013-03) Hussain, Romana; Lockett, Helen L.; Kingston, Jennifer; Alcock, Jeffrey R.Industries want to add value to their offerings but to do this, rather than just accepting customer requirements, they now need to know how their products and/or services have been embedded within their customer’s process to achieve a goal that the customer has; any gaps within the process then present an opportunity for the provider to fill these gaps. The System-In-Use (SIU) Methodology presented in this thesis facilitates customer issues in “pulling” the supply chain into creating new solutions as well as the supply chain “pushing” new value propositions into improving customer processes. It does this by drawing on a detailed theory of value and capability which was developed as part of this research. The method has been applied in five industries in processes encompassing high value-assets with very positive outcomes for each of the stakeholders involved: notably, three solutions have been adopted in industry for which a KT-Box award was granted by Cambridge University. Cont/d.