Browsing by Author "Griffith, Rachel"
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Item Open Access Incentives and Managerial Experience in Multi-task Teams: Evidence from within a Firm(Cranfield School of Management, 2008-02) Griffith, Rachel; Neely, AndrewThis paper exploits a quasi-experimental setting to estimate the impact that a multi-dimensional group incentive scheme had on branch performance in a large distribution firm. The scheme, which is based on the Balanced Scorecard, was implemented in all branches in one division, but not in another. Branches from the second division are used as a control group. Our results suggest that the balanced scorecard had some impact, but that it varied with branch characteristics, and in particular, branches with more experienced managers were better able to respond to the new incentives.Item Open Access Why is productivity so dispersed?(Oxford Univesity Press, 2006) Griffith, Rachel; Haskel, Jonathan; Neely, AndrewMany papers have documented wide variations in productivity even in narrowly defined industries. Some have argued that this primarily reflects measurement problems due, for example, to comparing across different products. Others argue that this reflects persistent differences in performance due, for example, to management. This paper looks at productivity differences not within an industry but within a firm. We use data on productivity of different branches within lines of business of a major UK-based wholesaler. Using these productivity data for comparisons is, we argue, more likely to compare like with like than comparing between firms. We document sustained differences in productivity even between branches within the same line of business. We also discuss the extent to which they are correlated with differences in management and find that such differences ‘account’ for around 40 per cent of the difference in productivity.