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Browsing by Author "Aroles, Jeremy"

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    Marketisation and the public good: a typology of responses among museum professionals
    (Sage, 2025-02) Aroles, Jeremy; Morrell, Kevin
    Across Western democracies, the public sector has undergone significant changes following successive waves of marketisation. Such changes find material expression in an organisation’s logic and associated vocabulary. While marketisation may be adopted, a growing body of research explains how it is often resisted as public sector professionals reject its logic and vocabulary. We contribute to this debate by detailing additional, theoretically important responses. Rather than simply rejecting or adopting both the logic and vocabulary of marketisation, this article shows how UK museum professionals decouple these. Our analysis shows how museum professionals either fashion generic market vocabulary (e.g. customer, value) to pursue local projects or sustain terms such as public and culture to cling to longer-standing ideals of publicness. Partly because of the nature of cultural goods, we propose the museum sector as a paradigm case to illustrate this phenomenon, but our argument has broader implications for the public sphere.
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    Representing, re-presenting, or producing the past? memory work amongst museum employees
    (Wiley, 2024-02-28) Aroles, Jeremy; Morrell, Kevin; Granter, Edward; Liang, Yin
    Though it is widely understood that the past can be an important resource for organizations, less is known about the micro-level skills and choices that help to materialize different representations of the past. We understand these micro-level skills and choices as a practice: ‘memory work’ – a banner term gathering various activities that provide the scaffolding for a shared past. Seeking to learn from a context where memory work is central, we share insights from a quasi-longitudinal study of UK museum employees. We theorize three ideal-typic regimes of memory work, namely representing, re-presenting and producing the past, and detail the micro-practices through which these regimes are enacted. Through explaining the key features of memory work in this context, our paper offers novel, broader insights into the relationship between occupations and memory work, showing how occupations differ in their understanding of memory and how this shapes their memory work.

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