dc.contributor.author |
Peppard, Joe |
- |
dc.contributor.author |
Ward, John |
- |
dc.date.accessioned |
2011-06-16T23:01:15Z |
|
dc.date.available |
2011-06-16T23:01:15Z |
|
dc.date.issued |
2005-01-01T00:00:00Z |
- |
dc.identifier.citation |
Peppard J, Ward J. (2005) Unlocking sustained business value from IT investments. California Management Review, Fall 2005, Volume 48, Issue 1, pp. 52-705 |
en_UK |
dc.identifier.issn |
0008-1256 |
- |
dc.identifier.uri |
https://doi.org/10.2307/41166327 |
|
dc.identifier.uri |
http://dspace.lib.cranfield.ac.uk/handle/1826/3985 |
|
dc.description.abstract |
Surveys continue to highlight that most senior business executives are
dissatisfied with the value they believe their organizations are deriving from
investments in information technology. What is often forgotten is that IT in
itself has no inherent value. This value must be unlocked, and only business
executives and users can do this. While most IT investments are usually
accompanied by a technology implementation plan, few organizations ever
construct a plan focused on realizing the business benefits. This article
explores how organizations can unlock business value from their IT investments
by adopting a two-stage view of implementation. This model distinguishes between
"problem-based" interventions and "innovation-based" interventions. Unlocking
business value from IT investments is a journey not a destination and this
journey requires careful planning. |
en_UK |
dc.language.iso |
en |
en_UK |
dc.publisher |
University of California |
en_UK |
dc.subject |
Information technology |
en_UK |
dc.subject |
Innovation adoption |
en_UK |
dc.subject |
Investment policy |
en_UK |
dc.subject |
Value |
en_UK |
dc.subject |
Business planning |
en_UK |
dc.subject |
Management science |
en_UK |
dc.subject |
Customer relations management |
en_UK |
dc.subject |
Problem based learning |
en_UK |
dc.title |
Unlocking sustained business value from IT investments |
en_UK |
dc.type |
Article |
en_UK |